Quanskill
๐Ÿ”ฌ LAB | 60 Minutes | Hands-on

Chapter 1 Lab: Your AI Literacy Self-Map

Move from theory to working knowledge. Quizzes confirm understanding, exercises produce your first real artifacts: a literacy self-map, one MPV process candidate, one data-insight question, one HBR-tagged opportunity, and a scored AI output โ€” all in your Phase 1 Capstone folder.

๐Ÿ”ฌ Lab Instructions

This lab takes ~60 minutes of focused work. You will generate tangible outputs โ€” not just understanding. The "Generate Report" button at the bottom compiles everything into one document you'll add to your Phase 2 application.

Lab goal: By the end, you have (1) a self-assessment of your AI literacy, (2) one identified MPV process candidate tagged with its HBR category, (3) one data-insight question for your dashboard, (4) one scored AI output using the rule-based rubric, (5) your personal utilization plan.
Tools you'll need:
โ€ข Recommended: ChatGPT (free or Plus), Claude, Gemini, or any company-approved AI tool
โ€ข For Vietnamese workflows: FPT.AI assistant or MISA AMIS AI features
โ€ข Optional: Excel/Google Sheets/Lark Base for simple data examples
โ€ข A real task from your week you'd like AI to help with

๐Ÿ“Œ Lab Flow at a Glance

1

Confirm

4 quizzes covering Chapter 1 key concepts โ€” verify your literacy foundation.

2

Apply

5 exercises mapping AI to your real work, with HBR category tagging.

3

Output

Generate your Chapter 1 Lab Report โ€” first artifact for your Phase 2 Capstone folder.

๐Ÿ“ Quiz 1: AI vs Automation at MPV

A system on Line 3 sends an SMS to maintenance every Friday at 5 PM if the daily preventive-maintenance checklist isn't completed. This is:

A) Automation
B) Artificial Intelligence
C) Dashboard analytics

๐Ÿ“ Quiz 2: The HBR 3 Categories

MPV builds an internal HR helpdesk chatbot that answers Vietnamese-language policy questions ("how many leave days do I have?", "how do I claim overtime?"). Which HBR category does this fall into?

A) โ‘  Automating Business Processes
B) โ‘ก Gaining Insight Through Data Analysis
C) โ‘ข Engaging With Customers & Employees

๐Ÿ“ Quiz 3: The Hallucination Problem

You ask ChatGPT to "summarise ISO 13485 Clause 8.5.2 requirements for medical syringe CAPA timing". The response includes a confident-sounding "30-day mandatory closure" โ€” but this specific deadline does not exist in the standard. What just happened, and what do you do?

A) Switch to a newer model โ€” the data must be outdated
B) The model hallucinated a plausible-sounding fact; you verify against the actual standard before using it anywhere
C) Paste it into the CAPA SOP and move on

๐Ÿ“ Quiz 4: Start Small

MPV leadership asks you to propose the company's first AI project. Based on HBR's research (Davenport & Ronanki, 2018), which approach is most likely to succeed?

A) "AI-transform the entire factory" โ€” a 12-month, full-line integration
B) GenAI drafts CAPA reports from inspector bullet notes; QA reviews and approves
C) Replace the QA Manager's defect-classification decisions with an AI

Quick Recap โ€” After the Quizzes

Automation = rules ยท AI = learned patterns HBR โ‘  automate ยท โ‘ก insight ยท โ‘ข engage LLMs hallucinate โ€” always verify Start small โ€” moon shots fail

โœ๏ธ Exercise 1 โ€” Your AI Literacy Self-Map (5 min)

Tick the boxes you genuinely already feel comfortable with. Then write your single biggest improvement area in one sentence.

My single biggest improvement area:

โš™๏ธ Exercise 2 โ€” One Real MPV Process Candidate (HBR-Tagged) (10 min)

Choose one specific repeated task from your department this past month. Describe it concretely (no abstractions), tag it with its HBR category, and explain how AI could help.

Specific task (with frequency):

Pain point + cost (time/quality/risk):

๐Ÿท๏ธ HBR category โ€” tag with โ‘  / โ‘ก / โ‘ข and explain why:

How AI would help (use one of: summarize, classify, draft, recommend, translate, analyse, check):

Which MPV pillar(s) this fits (Quality / Predictive Maintenance / Supply Chain / Compliance):

๐Ÿ“ˆ Exercise 3 โ€” One Data Insight Question (HBR Category โ‘ก) (8 min)

Pick one number or dashboard metric from your area where you regularly stare at the screen wondering "why did this change?". This is your Category โ‘ก Cognitive Insight candidate.

The metric / data point (with current value):

The question I would ask AI about this data:

Expected output shape:

How I would verify the AI's answer before acting:

โœ… Exercise 4 โ€” Score a Real AI Output (Rule-Based Rubric) (15 min)

Now go run a real AI prompt โ€” ideally the one from Exercise 2 or 3. Paste the AI output into your notes, then score it on the rubric. This is the same scoring discipline you'll apply to every AI output for the rest of your career.

If you don't have access to a tool right now: Score a previous AI conversation you've seen, or watch the trainer demo and score that. The skill is the scoring, not which output you score.
RuleScore 1Score 2Score 3Score 4
RelevanceOff-topicPartly relevantMostly relevantFully answers the task
AccuracyWrong / riskyNeeds major fact-checkMinor fact-check neededReasonable after spot verification
ActionabilityCannot useNeeds heavy rewritingUseful draftWork-ready after one review pass
Ethics / SafetyUnsafe (PII, regulated)Privacy / bias concernMostly safeSafe and responsible

Task you gave to the AI:

AI output (short version or your summary):

Your scores (Relevance / Accuracy / Actionability / Ethics, each 1โ€“4):

What you would change about your prompt next time:

Quick Recap โ€” Scoring Discipline

Score every output you'll act on 4 rules: Relevance ยท Accuracy ยท Actionability ยท Ethics Bad scores = improve the prompt, don't blame the AI

๐Ÿงฉ Exercise 5 โ€” How I Will Use AI This Month (10 min)

You've just generated one real opportunity. Lock it in. Write what you'll actually do โ€” and what you'll not let AI do without review.

I will use AI for these tasks this month (be specific):

I will NOT let AI do these without human review (be specific):

Feedback for the Quanskill team:

๐Ÿ“ค Generate Your Chapter 1 Lab Report

Click below after completing the quizzes and exercises. The generated text is your first Phase 2 Capstone folder artifact โ€” save it, you'll combine it with Chapters 2โ€“4 reports in the final lab.

โœ… Chapter 1 Complete

You've built the foundation: AI demystified, types named, HBR framework owned, MPV pillars mapped, first opportunity tagged and scored. Chapter 2 turns this into skill with the CRAFT prompting framework.

๐Ÿ“– Chapter 2 Theory โ†’